Position Title : Residential Support Counselor
Department Unit : Housing
Reports to : Residential Services Manager
- Provide case management to adults with serious mental illness.
- Enhance the independent living skills of program participants to promote their personal well-being, self-sufficiency and integration in the community.
- Integrate residential support with other community-based supportive social services provided by the Laurel House Resource Center staff such as employment, education, wellness and psychosocial rehabilitation.
Provide individualized support and services to assist program participants in developing strengths, skills, and contacts with community resources. Demonstrate empathy, respect and consideration for the dignity and self-esteem of all participants, while providing skills-training and support to promote independence and optimize quality of life.
- Provide case management to 15-20 individuals with serious mental illness and some of those with co-occurring disorders such as substance use disorder
- Develop an individualized Recovery Plan with each resident, directed at restoring participant functioning and achieving independent participation in community activities and, longer term, full integration into their local communities.
- Provide independent living skills counseling, coaching, and assistance to participants in Laurel House’s housing programs in the following areas:
- money management, budgeting, bill paying, banking
- benefits and related reporting requirements
- self-care and proactive scheduling and follow-through of medical appointments;
- self-administration of prescription and non-prescription medication;
- maintenance of apartment or other living environment;
- tenant interrelations and rights and responsibilities of community living;
- self-advocacy and development of socialization skills (goal setting, problem solving, communication, etc.)
- Create meaningful recovery plans; update and maintain records for residents, including vital statistics with current contact information, service plans, reassessments, progress notes, and all other records and reports required by program funding sources, in both paper and electronic versions.
- Provide outreach, support, and continuity of service in apartments, housing office, and/or community.
- Able to work in a community-based treatment program to provide intensive, rehabilitative community support, crisis intervention, group and individual skill building and psychoeducation.
- Ability to communicate clearly and engage with program participants and other individuals with serious mental illness, co-occurring disorders and/or a history of homelessness.
- Ability to advocate on behalf of individuals with serious mental illness and to empower them to exercise choice in pursuit of their goals for recovery.
- Degree in social work, human services, psychology, or rehabilitation preferred.
- 1-2 years working in social services in the field of mental health.
- CADC/ LADC or CASAC certification preferred.
- Excellent oral and written communication skills;
- Proficient in basic computer and telecommunication applications (e.g., email, text, Internet, Word, Excel, data entry).
- Availability to work 1 evening per week (12:00 - 8:00 pm), and up to 1 Saturday per month (8:00 am – 4:00 pm) with time off scheduled during work week.
- Must possess a valid driver’s license and have and maintain a safe driving record.