Residential Support Counselor

Position Title : Residential Support Counselor
Department Unit : Housing
Reports to : Residential Services Manager

Essential Functions:
  • Provide case management to adults with serious mental illness.
  • Enhance the independent living skills of program participants to promote their personal well-being, self-sufficiency and integration in the community.
  • Integrate residential support with other community-based supportive social services provided by the Laurel House Resource Center staff such as employment, education, wellness and psychosocial rehabilitation.
Provide individualized support and services to assist program participants in developing strengths, skills, and contacts with community resources.  Demonstrate empathy, respect and consideration for the dignity and self-esteem of all participants, while providing skills-training and support to promote independence and optimize quality of life.
  • Provide case management to 15-20 individuals with serious mental illness and some of those with co-occurring disorders such as substance use disorder
  • Develop an individualized Recovery Plan with each resident, directed at restoring participant functioning and achieving independent participation in community activities and, longer term, full integration into their local communities.
  • Provide independent living skills counseling, coaching, and assistance to participants in Laurel House’s housing programs in the following areas:
    • money management, budgeting, bill paying, banking
    • benefits and related reporting requirements
    • self-care and proactive scheduling and follow-through of medical appointments;
    • self-administration of prescription and non-prescription medication;
    • maintenance of apartment or other living environment;
    • tenant interrelations and rights and responsibilities of community living;
    • self-advocacy and development of socialization skills (goal setting, problem solving, communication, etc.)
  • Create meaningful recovery plans; update and maintain records for residents, including vital statistics with current contact information, service plans, reassessments, progress notes, and all other records and reports required by program funding sources, in both paper and electronic versions.
  • Provide outreach, support, and continuity of service in apartments, housing office, and/or community.
Knowledge and Skills Required
Minimum Requirements

To apply for this position please send your cover letter and resume to

Our Mission

Laurel House provides resources and opportunities for people living with mental illness to lead fulfilling and productive lives in their communities throughout Fairfield County. 

Laurel House, Inc. is a GuideStar Exchange Silver Participant 

Learn more About GuideStar Exchange 

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