Young Adult Resource Specialist (www.rtor.org)

Position Title : Young Adult Resource Specialist
Department Unit : rtor.org
Reports to : rtor.org Clinical Services Manager, LCSW
FLSA : Non-exempt

Summary:

www.rtor.org is a gateway website for families affected by mental illness. The website is a free service of Laurel House, Inc.

Laurel House, Inc. is a 501 (c)(3) nonprofit organization that helps individuals and their families achieve and sustain mental health recovery.

 

Essential Functions:
  • Assist families and individuals who visit www.rtor.org and request assistance to develop strategies and identify resources to cope with challenging mental health situations.
  • Coordinate the monitoring, response, follow-up and reporting of requests for information, support or assistance in referrals to providers.
  • Proactively identify family-friendly mental health providers in the northeast U.S. service region, with a particular emphasis on providers serving or specializing in the young adult population.


Scope:

The Young Adult Resource Specialist reports to the rtor.org Clinical Services Manager and works with the rtor.org Editor in Chief to provide personalized mental health information, support and provider referrals to visitors to www.rtor.org.

Responsibilities
  • Assist site visitors who request help with resource information, emotional support and referrals to mental health and related providers via website, email, social media, phone.
  • Direct visitors to the site to relevant information.
  • Provide personalized service and follow-up to families and individuals including assistance with referrals and monitoring satisfaction and outcomes.
  • Provide services as requested to young adults on college campus, via phone, Skype and FaceTime (e.g., make connections to disability services or mental health counseling).
  • Assist the Clinical Services Manager in developing a comprehensive online directory of providers, information, and resources on rtor.org, including processing of “Family-Endorsed” nominations and outreach to providers.
  • Help Clinical Services Manager to increase local and regional visibility of the site, personalized services, and on campus Supported Education for young adults.
  • Note: Clinical supervision toward licensure is provided onsite to Laurel House, Inc. employees.
Knowledge and Skills Required
Minimum Requirements

To apply for this position please send your cover letter and resume to coverlettersandresumes@laurelhouse.net

Our Mission

Laurel House provides resources and opportunities for people living with mental illness to lead fulfilling and productive lives in their communities throughout Fairfield County. 

Laurel House, Inc. is a GuideStar Exchange Silver Participant 

Learn more About GuideStar Exchange 

©2016 Laurel House, Inc. All Rights Reserved. 1616 Washington Blvd. Stamford, CT 06902

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